Chapter 12

SERVICES FOR STUDENTS

 

 

GENERAL INFORMATION
ACADEMIC SUPPORT SERVICES
STUDENT COMPUTING SERVICES - THE HUB
COUNSELING AND CAREER SERVICES
DIVERSITY AND DISABILITY SERVICES
STUDENT LIFE

OTHER STUDENT SERVICES
AUXILIARY SERVICES FOR STUDENTS
INTERCOLLEGIATE ATHLETICS
STUDENT HANDBOOK

  

GENERAL INFORMATION

 

      Clayton State University offers a wide administered by several different offices, but they are gathered in this chapter for convenient reference.

 

Student Information and Advocacy Center

      The Student Information and Advocacy Center is located in the front lobby of the Student Center.  Staff members are available to assist students in accessing information, identifying appropriate sources when assistance is needed and solving general problems that may be encountered on campus.  If more information is needed than the Center can provide, students will be assisted in identifying the appropriate person or office and setting up appointments.  Forms are available at the Center for most services needed by students.  For more information please call 770-961-3401.

 

 

ACADEMIC  SUPPORT  SERVICES

Library Building

 

 

LIBRARY

Clayton State University’s Library is located in a modern two-story building of 56,000 square feet.  The library’s services and collections are housed on the upper level, with the lower level of the building containing Media Services, the Learning Center, and other offices.  The library has a reference and circulating print collection of nearly 90,000 volumes.  In addition, the library subscribes to 750 periodicals, back issues of which are retained in bound volumes or on microfilm.  Several  microfilm and microfiche reader/printers are available for scanning and copying the more than 180,000 microforms housed in the library.  Reserve materials and audio-visual software may be checked out from the circula­tion desk; the library owns more than 16,000 pieces of audio-visual software, including slides, videotapes, audiotapes, compact discs, and filmstrips.  The library seats 450 persons at tables and study carrels, and specially adapted carrels have been designed for audio-visual playback.  Sixty carrels are equipped with Internet connections.  Other library facilities available to students include a change machine, photocopiers, and an audiotape cassette duplicating machine for non-copyrighted audiotapes.  The library is currently open 81 hours per week with librarians and well-trained support staff available to assist students in using library materials and equipment. Bibliographies for many subject areas have been prepared and are available on the library’s web page.  Library orientation classes are designed and conducted for those instructors requesting them, and special sessions are created for students needing individual attention.  Through the OCLC/SOLINET network, the library has access to the book and periodical holdings of nearly 14,000 academic, public, and special libraries.  A well developed interlibrary loan program enables students, faculty, and staff to borrow books and copies of articles not available at the Clayton State University Library.  Interlibrary loan service is usually available at no cost or a very modest cost to the user and may be initiated from the library’s web page.  The Clayton State University Library participates in GALILEO, the statewide library initiative. GALILEO provides access to numerous periodical and information databases and over 2,000 full-text periodicals.  Additionally, the library subscribes to several other electronic and CD-ROM databases.  The library utilizes an on-line catalog.  Over 100,000 books, periodicals, and audio-visual materials are listed on this computer database, all of which can be searched by author, title, subject, or keyword.  The library welcomes suggestions for improvements in its service and materials.  Users may speak directly to the library staff or may put their written suggestions or recommendations in the library’s suggestion box on its web page.

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MEDIA AND PRINTING SERVICES

Media and Printing Services, located on the lower level of the Library Building, provides audio-visual, multimedia, tape duplication, and printing support and services to the University community.  Student printing is available in the lower level of the Student Center.

 

LEARNING CENTER

The Learning Center provides academic support services, including assessment and instructional assistance. Located on the lower level of the Library, the Center has a professional staff of specialists in communications, math, basic software skills, and testing.  Students registered for academic classes at Clayton State University may use the Learning Center at no additional charge. Members of the community not enrolled in the University may use the facilities for a modest fee by enrolling in the Academic Skills Tuneup course through the Office of Continuing Education.  The Learning Center provides a supportive environment where motivated students can explore resources which supplement regular classroom instruction.  Students may come on their own or they may be referred to the Center by a faculty member.  The provides services for students who wish to do the following:

·    remediate deficiencies

·    review material learned long ago

·    cover material missed due to absence

·    work through difficult concepts and problems

·    prepare for class tests

·    prepare for standardized exams

·    explore new material

·    acquire new skills

·    integrate knowledge

 

Students using the Center have access to educational software programs, hardcopy materials such as worksheets, audio and/or video instructional materials, workshops, and personal direction. Lists of the instructional resources helpful in specific courses may be picked up from the kiosk inside the Center. For some courses, faculty-generated handouts and worksheets are available to complement regular instruction. The Center currently has instructional materials in the following subject areas:


     accounting

     algebra

     anatomy & physiology

      basic mathematics

      biology

      calculus

       chemistry

      CLEP test preparation

      critical thinking

      economics

      ESL

      French

      German

human growth & development

listening

physics

political science

psychology

reading

Regents’ Test preparation

Spanish

speaking

statistics

study skills

trigonometry

U.S. history

writing


                                                            

      Learning Center staff conduct the WLAB 1999 and WLAB 2999 writing skills labs, which make extensive use of the Center’s resources. Computer skill workshops are also provided by the Center at the beginning of each semester. Testing is the second major function of the Learning Center.  The Assessment Center regularly administers a variety of paper and pencil and computerized assessments, including:

·    entry placement exams

·    the Regents’ Test

·    the College Level Examination Program (CLEP) and other tests for credit by examination

·    competency exams for the Georgia legislative requirements

·    diagnostic/prescriptive tests

·    selected outcomes assessments, such as the ETS test for the Business major

·    exit assessments for Learning Support courses in English, reading, and math

·    preparatory exams in Teacher Education and Nursing writing assessments for admission to major programs

·    writing assessments for admission to or progression in major programs

·    independent study exams for college level courses taken by citizens within the Clayton State University service area (on a space and time available basis.  A fee may be charged.)

           

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STUDENT COMPUTING SERVICES – The HUB
 The Information Technology Project (ITP)

 

 

      Through the Information Technology Project (ITP), Clayton State University requires all of its students to have ready access to multimedia notebook computers with full Internet/World Wide Web access.  (See Chapter 4 for details.) Students use their computers in the classroom, on campus, at home, and at other remote locations to obtain information and to stay in touch with their instructors and fellow students. Clayton State University initiated the ITP to improve dramatically the quality of education for its students and make its programs, courses, and facilities more convenient and accessible.

      In almost all courses at Clayton State University, instructors require that students use their laptop computers on campus, at home, or both. In some courses, CD-ROMs and the World Wide Web may supplement or replace traditional textbooks. All students have access to training in using the standard software load, and specialized instruction is available in software unique to specific programs. Students with questions can contact the ITP help desk, known as The Hub, on a walk-up, e-mail, or phone-in basis (770-961-HELP).

      Through ITP, Clayton State University offers on-line courses that are available to students by distance learning through the World Wide Web. In addition, ITP is helping to expand degree offerings available at Clayton State University, especially in new programs such as the Information Technology Career Ladder (ITCL), which leads to the Bachelor of Information Technology (B.I.T.). Students may also register on-line for their courses each semester and even pay their semester fees on-line.

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COUNSELING & CAREER SERVICES

Student Center Building

 

 

      The Office of Counseling & Career Services (CCS) is available to help currently enrolled students successfully meet the demands of collegiate life, attain their educational goals, and advance themselves through the world of work. Services include career exploration; academic planning and advising; career, academic, and personal counseling; and job search services.  Selected services also are available for accepted applicants (career exploration) as well as Clayton State University graduates (job search services).  More information may be found on the web at www.clayton.edu.

 

CAREER EXPLORATION

      College is a time for exploration, so naturally many students at Clayton State are considering their plans for the future: What’s the best career for me?  What can I do with a major in . . .?  Do I go for what I want (e.g., making lots of money) or do what I like (e.g., helping other people or working with computers), or both?  Career exploration activities allow students the opportunity to explore themselves and their options as well as gather information about the decision-making process.  The Georgia Career Information System (GCIS) along with other computer and general reference materials also are available to assist students with making informed decisions.  In addition, students may choose to enroll in CAPL 1000, a career planning course that incorporates a self-assessment component with instruction in writing cover letters and resumes and conducting job search activities.  Career assessments supplement exploration activities, and some require a nominal fee to defray expenses.  

 

ACADEMIC PLANNING & ADVISING

When students who are undecided want to develop an academic plan--or when things aren’t going according to plan--CCS advisors may be able to help.  CCS is the official advising center for undeclared students, who are served in close partnership with Arts & Sciences faculty advisors.  In addition, Freshman Scholars (joint-enrolled students) also are advised in CCS.  Advisors assist students with exploring majors and programs of study, developing realistic educational goals and plans, considering alternatives, evaluating consequences of decisions, and clarifying Clayton State University policies.  Once students declare a major, they are advised in the appropriate school.  Each semester, the Student Success Series seminars provide students with valuable information on effective study skills, time management, note-taking, test-taking, and overcoming procrastination. 

 

CAREER, ACADEMIC, & PERSONAL COUNSELING

If career indecision, low academic confidence, personal issues, or work conflicts interfere with getting an education, counseling services may be part of the solution.  Counselors help students with reducing stress and anxiety, addressing depression, balancing roles and responsibilities, developing academic confidence and improving performance, making effective decisions, and getting along with others.  Counseling is primarily short-term in nature and strictly confidential.  Referrals to other helping professionals and community agencies are made as appropriate.  Seminars encouraging exploration of choices and alternatives to the personal and sometimes difficult issues facing college students today are available each semester through the Personal Development Series.

 

JOB SEARCH SERVICES

      When Clayton State students and graduates approach employment transitions, various job search resources and services are available to help them identify prospective employers and conduct an effective job search campaign.  Each semester, professional staff members provide the Career Achievement Series, which covers such topics as resume preparation, effective interviewing techniques, wardrobe planning and business etiquette.  Many students also utilize the resume critique services.  An extensive resource collection of books, job search web sites, and videotapes provides thorough information about employment and professional skills.  In addition, students can access a variety of employment opportunity links from the Counseling & Career Services’ web page (go to www.clayton.edu). 

      Other job search services include the following:

·          On-line and hard copy listings of employment opportunities for full-time, part-time, summer, seasonal, temporary, and on-campus positions.

·          Employment services, including on-campus recruiting and interviews and electronic resume referrals to employers.

·          Web posting of student and alumni resumes through Career Connections & Georgia Hire.

·          The Career Expo, which brings more than one hundred businesses and agencies to campus each spring.

·          Part-Time Job Fair--held each fall--highlighting part-time, temporary, or seasonal employment.

 

      Students and graduates who wish to register for resume referral and web posting for employers must purchase a Career Connections web account from the Clayton State University Campus Bookstore.

 

 

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OFFICE OF DIVERSITY AND DISABILITY SERVICES

Student Center Building

 

 

DIVERSITY SERVICES

      The Office of Diversity and Disability Services is available to address the unique needs of special student populations on the Clayton State University campus.  The office assists minority students in their adjustment to student life and provides appropriate and reasonable individualized accommodations for eligible students with disabilities.  The office works as an advocate for student interests by assisting students in improving academic achievement and encouraging student participation in programming efforts that provide an enriching academic experience in cultural diversity.  Such programs have included cultural diversity training, the Tradition series of campus programming, Lyceum, and Spivey Hall events.  The director works with the Regents’ Minority Advising Program, the Black Cultural Awareness Association, and the International Club.  In addition, the office i